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작성자삐돌이 조회 17회 작성일 2021-05-08 00:25:46 댓글 0


ITIL - What is it? (Introduction & Best Practices)
Understanding the ins and outs of technology terms doesn't need to be difficult. In this video, we explain the commonly searched phrase "what is ITIL" and outline how viewers can use it to their benefit.

Businesses need their IT hardware and software to work for them in successful and efficient ways. The hope when discussing IT service management is that all IT services will always work together in the best possible ways to help a business meet its specific needs and short- and long-term goals.

To achieve stellar IT service management, a business benefits the most from extra guidance. Improved IT service management can happen when following the ITIL framework. What is this framework? Formerly known as the Information Technology Infrastructure Library, it is a popular method for handling ITSM. This framework is a time-tested general set of standard instructions or recipe for the best IT service management practices known to benefit any type of business. These recommendations cover a wide range of areas like procedures, training programs and customizing ITSM to a company's needs at various levels. Business leaders can apply these practices, which include topic-focused checklists and tasks, to any of their specific ITSM plans. The best part is that this guidance can work for a business no matter how small it is when it starts out or how large it becomes as it grows and prospers.

ITIL recommendations have existed in various offline and online reference forms since the 1980's. As technologies and business needs have changed over the years, this incredible best practices guide has been updated to provide new terms and definitions and relevant modern insights into information technology service management. It's important to keep in mind that like a chef with a recipe, IT managers and other leaders at any business can pick which instructions to use for their specific situation. ITIL is merely a guide that a business can customize to fit its needs.

SysAid's IT tool integration software includes this amazing framework of suggestions designed to make ITSM easier.

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What is ITIL? | Introduction To ITIL Foundation Training | ITIL Tutorial For Beginners | Simplilearn

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This tutorial “ What is ITIl” will help you understand why ITIL is important, what is ITIL, history of ITIL, what are the benefits of ITIL, types of ITIL versions and certificates of ITIL. ITIL stands for Information Technology Infrastructure Library. It helps businesses to improve service levels and reduce the cost of IT operations. The goal of ITIL is to enhance efficiency and achieve high service quality. Now, let’s get started and understand ITIL in detail.

Below are the topics we’ll be discussing in the video:
1. Why ITIL?
2. What is ITIL?
3. History of ITIL
4. Advantages of ITIL
5. Types of ITIL versions
6. ITIL certificates

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#ITILV3 #ITILFoundation #ITILTrainingVideos #ITILCertification #ITILCourse #Simplilearn

ITIL® 4 Foundation is the most widely acknowledged entry-level ITIL certification available for IT professionals. This newest training for the ITIL framework is designed to introduce learners to the management of modern IT-enabled services, including key concepts and common language used in the ITIL services lifecycle, how lifecycle stages are linked, processes involved, and best practices for improving the quality of IT services across the IT organization.

What are the career benefits of this ITIL® 4 Certification?
ITIL® certification is one of the primary requirements for professionals who want to learn and understand the fundamental concepts of ITIL frameworks to enhance the quality of IT Service Management. ITIL certified professionals can earn 40 per cent more than their non-certified peers. This ITIL certification is best suited for:
- IT executives
- IT architects
- Business operation managers
- IT audit managers
- IT planners and consultants
- Database administrators
- ITSM trainers
- Service delivery professionals
- Quality analysts
- Application management and development teams
- IT managers and support managers

What are the course objectives?
ITIL® 4 is the latest release of the ITIL framework, designed to provide a more practical viewpoint to the ITIL lifecycle with best practices from other complementary platforms such as Agile, DevOps and Lean. The objective of this course is to provide a foundational level of understanding of the ITIL 4 framework, key elements, concepts and terminologies associated with ITIL service lifecycle, and how it has evolved to adopt modern technologies and operational processes. The course covers all necessary concepts in the service management framework to support candidates studying for the ITIL 4 Foundation Certification Exam.

What skills will you learn?

Upon completion of this ITIL Certification training you will learn:
- Concepts, key principles and process models required to pass the ITIL 4 Foundation exam.
- How ITIL principles can help an individual understand and apply IT service management in their organization.
- How to improve customer experience and ITSM efficiency with the help of ITIL tools and techniques.
- The purposes and key terms of 15 ITIL practices.
- Industry best practices for deploying IT services.

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ITIL Fundamentals

At the end of this session, you should be able to...

Have a general understanding of the Information Technology Infrastructure Library (ITIL) Framework and its purpose, commonly used terms and an idea as to if ITIL could be of benefit to you and your organization.

Maybe you have some ITIL knowledge or none at all. This session is tailored to those who are interested in learning the basics of the ITIL Framework. We hope that the information shared can give some insight and set you on a path to incorporate ITIL into your IT environment.




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